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Open the Terms for your account

These Terms & Conditions set how you open and use an account for slots, live casino tables, and sportsbook pages, including the name details you give us on…

Account rulesMobile or desktopLocal law appliesDANA, OVO, GoPay, QRIS

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Explore how these terms apply

maxbet338 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your account stays under one rule set: who can hold it, which details must match, and when we may pause access. If your profile name, device history, or payment record does not line up, we may ask for another check before the account stays active. That

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can happen when you use DANA, OVO, GoPay, or QRIS, or when you switch between mobile and desktop during the same session. We keep the same rule set for slots, live casino tables, and sportsbook pages, so one account cannot be shared across different people. Where
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local law varies, the stricter rule applies, and access is available only where local law permits. Read the terms before you send any request, because the rules start with your first login.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP CONTACTS

Discover policy help channels

When you need help with these terms, we answer through live chat, WhatsApp, and email.

DATA AND ACCESS

Browse how we handle your data

We store the data tied to your account so we can apply these terms, confirm access, and answer disputes.

Data tied to your account

We keep the details you send at registration and later checks so we can apply these terms, confirm identity, and resolve disputes. If your phone number or email changes, ask us to update the file through chat or email.

Cookies on each device

Cookies help us remember your session on Android, iPhone, and desktop, so you do not need to repeat every step. If you clear cookies, expect a fresh sign-in and another account check.

Security on login

Use one password for your account and keep it private. If we see a new device, location shift, or repeated failed login, we may ask for another check before the account continues.

Payment record matching

When you send funds through DANA, OVO, GoPay, or QRIS, the payment record should match your account name. If it does not, we may pause processing until you confirm the details.

Retention and archive

We hold policy records only as long as needed for access checks, dispute handling, and legal requests. After that, we archive or remove them under our retention rules and the limits that local law allows.

Change requests

If you want a correction, explanation, or copy of stored data, contact us from the email on file or the live chat record. We may ask for a brief identity check before we act.

Check out common questions on these terms

These are the questions we hear most often about account rules: who can keep an account, how access checks work, what happens when details do not match, and how to ask for data changes. If you need a decision explained, our chat and email team can point you to the clause that applies. The same rules cover mobile and desktop use, and they stay in force only where local law permits.

Yes, one account can be used on Android, iPhone, and desktop, but the same person must keep control of it. If device changes look unusual, we may ask for another login check before access continues.

If the name on DANA, OVO, GoPay, or QRIS does not match your profile, we may pause the request until you confirm the details. This protects the account and keeps the record tied to you.

Send a request by live chat or email from the address on file, and state that you want a copy of stored data. We may ask for a short identity check before we send anything.

Yes. We may update the terms when the law, payment checks, or account rules change. The updated version applies once it is posted, so please read the latest text before your next login.

Live chat is the quickest route, then WhatsApp, then email if you need a written trail. Our team works 10:00-22:00 WIB, and the same contact rules apply on mobile and desktop.

If access is paused, we will tell you the reason when we can and ask for the missing details or a check. The account stays on hold until the issue is cleared under these terms.

Open the Terms for your account

Discover policy help channels

Browse how we handle your data

Data tied to your account

Cookies on each device

Security on login

Payment record matching

Retention and archive

Change requests

Check out common questions on these terms

01 Can I use one account on phone and desktop?

02 What if my DANA name does not match my account?

03 How do I ask for a copy of my data?

04 Can these terms change after I join?

05 Which channel should I use for a terms issue?

06 What happens if access is paused?

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